Privacy Policy

We collect information you provide directly to us, including:

• Contact details — your name, email address, and optionally your phone number, submitted via our quote or contact form.
• Project information — descriptions of the editing work you require, service type, and any other details you share with us.
• Images and files — photos or other files you upload for editing purposes.
• Communication records — emails or messages you send us.

We also automatically collect limited technical data when you visit our website, such as your IP address, browser type, and pages visited, through standard web server logs and analytics tools.

We use the information we collect to:

• Respond to your quote requests and deliver our editing services.
• Communicate with you about your project status and deliverables.
• Process payments and maintain billing records.
• Improve our website, services, and customer experience.
• Send you service-related notices (e.g., project completion, revision confirmations).
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We do not use your contact details for unsolicited marketing without your explicit consent.

Because our core service involves handling your photos, we want to be especially clear about how we treat your image files:

• Your images are used solely to perform the editing work you request. We do not use your images for any other purpose without your consent.
• We do not share, sell, license, or publicly display your images to any third party.
• Uploaded files are stored securely and deleted within 30 days of project completion, unless you request earlier deletion or a longer retention period for revision purposes.
• Portfolio use: We will only use edited samples in our portfolio or marketing materials with your explicit written permission.

We do not sell or rent your personal data. We may share information only in the following limited circumstances:

• Service providers — trusted third-party tools we use to operate our business (e.g., cloud storage, email delivery, payment processors). These providers are bound by confidentiality obligations.
• Legal requirements — if required by law, court order, or governmental authority.
• Business transfers — in the unlikely event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

• Contact & project data — retained for up to 12 months after your last interaction with us to facilitate revisions and support.
• Image files — deleted within 30 days of project completion.
• Financial records — retained for up to 7 years as required by applicable accounting regulations.

You may request deletion of your data at any time by contacting us at [email protected].

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted file transfers (HTTPS/TLS).
• Access controls limiting who can view your files and data.
• Regular review of our data handling practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website uses minimal cookies necessary for the site to function correctly (e.g., session cookies for form submissions). We do not use tracking cookies or third-party advertising cookies.

You can configure your browser to refuse cookies, though some features of the site may not function as intended.

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you.
• Correction — request correction of inaccurate information.
• Deletion — request deletion of your personal data (subject to legal retention requirements).
• Objection — object to certain types of processing.
• Portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If changes are material, we will notify you via email (if we have your contact details) or a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: